Stay Agreement

A friendly guide to your stay in Dolphin Sands.

We’re so glad you’ve chosen our Dolphin Sands accommodation at Sand Shacks. This little guide outlines how everything works to ensure your time here is smooth, comfortable, and filled with those cherished slow-morning, beach-walk moments we love so much.

Nothing here is meant to feel formal or heavy — it’s simply about maintaining a beautiful, safe, and enjoyable space for everyone.

What This Stay Agreement Is

Sand Shacks serves as a short-stay holiday rental — not a residential tenancy. This stay agreement helps keep us all on the same page so you can relax and enjoy your time by the sea.

Payments & Confirmation

Your booking is confirmed once payment has been received. If there’s a final balance due, it’s payable prior to check-in.

If payment isn’t received by the due date, we may need to cancel the booking — but we’ll always try to reach you first.

Cancellation Options

Cancellations made more than 14 days before check-in: Eligible for a 100% refund. 

Cancellations between 7 days and 14 days before check-in: Eligible for a 50% refund. 

Cancellations made less than 7 days of check-in: Non-refundable.

If we ever need to cancel due to safety or unexpected issues, you’ll receive a full refund.

Arriving & Leaving

Check-in: From 3pm 

Check-out: By 10am

We offer easy self-check-in, and you’ll receive instructions before you arrive. If you need early check-in or a later check-out, just ask — we’ll help if we can.

If you prefer to meet us and chat about the area, please contact us, and we’ll ensure we’re available. We love a chat too!

During Your Stay

We ask that you:

- Treat the space with the same care you’d give your own home

- Let us know if anything breaks or needs attention

- Lock up when you head out

- Use appliances safely

- Keep smoke alarms and safety equipment untouched

- Enjoy the space respectfully — for you, our neighbours, and the wildlife that calls Dolphin Sands home

Holiday Rental Guidelines

These guidelines help keep Sand Shacks peaceful and welcoming:

- No parties or events

- No smoking indoors

- Pets only with prior approval

- Only registered guests may stay overnight

- Please be mindful of our beautiful coastal environment

Cleaning & Care

We take care of the full clean between guests. Before you leave, we simply ask that you:

- Leave things tidy

- Pop dishes in the dishwasher

- Place rubbish in the outdoor bins

- Let us know about any spills or breakages

If the property needs extra cleaning beyond normal use, additional charges may apply.

Damage & Safety

Accidents happen — just let us know. Guests are responsible for any damage during their stay. We’re not liable for personal injury or loss of belongings, so please take care, especially with children around decks, steps, and outdoor areas.

Fire Safety

Tasmania’s environment is precious, and Dolphin Sands is very bush fire-sensitive. Please:

- Never disable smoke alarms

- Avoid open flames indoors

- Do not have fires outside

- Be very careful with cigarette butts, ensuring they are extinguished and stored safely.

Emergency numbers:

- 000 for Police / Fire / Ambulance 

- Local hospital: 37 Wellington St, Swansea TAS 7190 +61_0362579100 

- Host contact: 0428570334

Use of the Space

Sand Shacks is designed for relaxed holiday stays. If you’d like to use the space for photography, small gatherings, or anything outside a standard stay, just reach out — we’re happy to chat.

Access

If urgent repairs are necessary, we may need to enter the property, but we’ll always give notice where possible.

A Simple Acknowledgement

This Stay Agreement is intended to support a calm, comfortable, and respectful stay at Sand Shacks. By proceeding with your booking, making payment, receiving check-in details, or checking into the property, you confirm that you have read, understood, and agreed to the holiday rental guidelines outlined in this document.

No physical signature is required — your booking and stay serve as acknowledgement of this agreement.

We truly appreciate your care for the space and hope your time here is restful, easy, and filled with quiet coastal moments.